Click on the brands below or scroll down to the handy brand finder. Yodel stole my parcel. Get it for your Android device. “@frostyy13 If you contact the Yodel team directly they'll need to advise further on this, we can't access their delivery systems to check on the location unfortunately. I've - 5179046Please ensure that you select a store that is serviced by the courier handling your parcel (previously, parcels under the Collect+ brand were delivered by Yodel). Scam texts, often referred to as smishing, are texts received when scammers have disguised SMS messages to look like they’ve come from a legitimate company. I am really fed up. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. Fun story, I was in a block of flats with virgin media. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. . on 30-05-2023 13:29. Have you received this since your post?We would like to show you a description here but the site won’t allow us. Apparently the tag could be damaged or missing and they can't find the parcel. Simply drop your parcel off at one of thousands of local Yodel serviced Collect+ Points. I don't work for Virgin Media. Thanks for your post and questions around 21CV. QuickStart, set up and connections. I've had a new 360 box. Watch 16-year-old yodeler join Reba McEntire's team after impressive 4-chair turn audition on. My Virgin Media App. on 08-11-2022 12:42. Clearly there has been a hiccup between VM & Yodel and I’m now left without. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. Unfortunately we don't use the Openreach master sockets as they are BT only. “It’s with the correct team” My phone was stolen by Yodel on Saturday. Delivery of Wi-Fi pod was told by virgin it would be with me on Saturday 28th may now 31st may and yodel are giving lame excuses for late delivery by saying item was sent to wrong depot on to them again this morning 31st and still no delivery date…starting to regret signing up for another 18 month c. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. No still no tracking number. Hello NeganGaming, sorry to hear of the issues with your Yodel delivery. Stay safe online. From £ 28 a month 18 month contract Check it out Broadband only Don’t need our phone services? Scale it back with our broadband only option, pure and simple. If you choose to have the equipment delivered to your. 7 million in fiscal 2021, up from £9. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. I will need to take a look at this for you, so will pop you over a PM, please keep an eye our for the little envelope Thanks, ZoieWe would like to show you a description here but the site won’t allow us. In response to maubarreira88. Global Media Limited Customer Service telephone A. To date not had any communication from Virgin Media chasing return of equipment. Posted by vc-10Greater Manchester. Zooplus (but for extra you can upgrade to a different company - worth it!) Just to point out that Yodel was named worst parcel delivery service again this year. We would like to show you a description here but the site won’t allow us. Tesco Direct. My Virgin Media App. You presumably have the tracking info so there's nothing much you can do/need to do. Yesterday it was showing for delivery, today if I hadn’t. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with. You would understand my shock however when I received an email however to say that my package had been delivered at 8:12pm. We would like to show you a description here but the site won’t allow us. Solved: Waited in yesterday for a Yodel two hour delivery slot, no modem, Contacted Yodel using their app and they cannot give me a - 5153083. My wife has been waiting all day at our new place for the delivery to turn up for my new hub and no sign of it leaving the depot. There are two ways to return a parcel through Yodel. Packaging We would like to show you a description here but the site won’t allow us. Signed up with VM and hub, tv box and services were due to be delivered and activated on Wednesday (9. Let us know how it goes. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. This number, primarily associated with fraudulent activities, where callers impersonate Virgin Media, is a mobile number operated by Hutchison 3G UK Ltd. But until Thursday evening, there is no delivery, no update, nothing. 2 weeks ago. . Number of inclusive HD channels depends on package. I don’t have and have never had an account with virgin. Options. Virgin Media 8T6P52727515A961 Returned to Virgin Media Returned My parcel's journey + 19/09/23 06:23. i. but I can't. Virgin Media deliver their routers via Yodel. I can't get through to Yodel to ask them to return it to VM. Collected and delivered through Yodel's van based network, our tracked returns service delivers parcels to retailers within 72 hours of the collection booking. 1 ACCEPTED SOLUTION. Xpect Returns is fully tracked, with both retailers and customers able to track the parcel's full journey. on 22-04-2023 10:15. backtothefuture. Virgin Media is part of the Liberty Global organization, which recently entered a 50:50 joint venture with Telefónica SA to launch a new corporate business, Virgin Media O2. I have registered for virgin media broadband and estimated delivery date when I placed the order was for tomorrow (16th Sept). On the 25th I should have received a Virgin hub three under three tv 360 TV box but the only thing that arrived was a virgin hub 3 I'm a new customer I'm paying for TV WiFi and home phone but the only thing that has come is my hub 3. Solved: Waited in yesterday for a Yodel two hour delivery slot, no modem, Contacted Yodel using their app and they cannot give me a - 5153083. Have you received any further communication from our Mobile team about this delivery? Have you seen if the order has been on its way to you from the tracking number at any point, or has it always sai. Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. Processed at National Hub. I have been waiting for 2 weeks to get this parcel after chasing Yodel and VM daily to finally get an explanation. I ordered an iPhone SE3 Midnight 64GB and airpods, on 20th. However, in the absence of their call, I do not have a contact number or tracking number to chase them for details. Yodel have failed to find my address for the last 2 days - making it 5 in a row - despite the fact that I spent an hour on their chatbot support yesterday and gave them full written instruction on how to find us. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was. Options. I’ve been charged to replace kit but have sent back via Yodel, what can I do? Call up and tell us the tracking number on your Yodel receipt, so your return can be confirmed and. Account - Cable. p. Received email on the 19/7/21 to advise my ord. No setup fee is available on all bundles, broadband & phone, and broadband only packages. The issue is there was more than one item in the parcel. As with most live chats nowadays, there is a virtual assistant to help you at first. Once it is, you'll receive a letter/email advising you of the date we're moving you over. 3 years ago: Text message from Virgin about a scheduled delivery. Hello. but I can't. I recently started a contract for an iPhone 14 and airpods and signed the credit agreement, i checked yodels tracking and it told me that the order was returned to sender. We would like to show you a description here but the site won’t allow us. If you have received an Orange calling card: Enter the 8 digit card reference number from the card, along with your postcode on our tracking page. When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. Scam texts can also come. So I contacted Yodel, and they've said it was delivered at ~14:00 (not 9:30 as Yodel website says). on 04-02-2023 10:23. However, I don’t have a yodel reference number and I can’t register for my Virgin Media account to check this is still the planned delivery date (when I try to register, I get asked to enter my email address which. I placed the order on the 24th, and then got an email on the 25th telling me that my order was on it's way. Sorry to hear this feedback of your recent experience returning a hub, with yodel, and ourselves. For those who don’t maybe the following video sums up their serviceSimilar to other people. Sorry to hear you have been having issues with your Yodel delivery. Account - Mobile. Thousands of Yodel stores nationwide. All parcels, including collections and returns dropped off at a Yodel Store can be tracked via our tracking page or our app. I don't know if anyone is looking into this and if someone will come back to me or my mother about the matter. Verified account Protected Tweets @; Suggested users05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Mobile Your Account. “@virginmedia Yes. A number of queries can be addressed by the automated assistant, which will point you. You will either receive a returns slip with your original parcel. We could not find the parcel anywhere near the house at all. Closed Virgin Media& previously Virgin Email Account still online in Security matters 02-10-2023; Is it a scam. Re: Virgin parcel scam. So I went outside my house no package,. A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. The real trick to leaving an impression during The Voice Blind Auditions is to give the. 5 million in 2020. When nothing arrived I phoned and di. I'm in a really frustrating situation. So far, the order has been stolen by Yodel’s driver. This communication will. My parcel of the broadband and TV box was with yodel and before they even attempted to deliver they have sent it back to sender has this - 5111436. 5 years ago: its virgin media. Stay safe online. Most QuickStart kits have just 6 cables, connectors and powerlines to. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with 52 “Little Red Sheds” throughout the UK. Watch out Samsung!We would like to show you a description here but the site won’t allow us. Security matters. Yodel, returned to sender. I've received no communication from virgin addressing this, in fac. Hello NeganGaming, sorry to hear of the issues with your Yodel delivery. Thanks for your post and welcome to the community. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with 52 “Little Red Sheds” throughout the UK. This was a 4 week wait. on 12-05-2023 19:08. 15/11/23 09:44. Courier firm, Yodel, is experiencing delivery delays following a cyber 'incident' on its network. Hi, I ordered a iphone 11 contract, phone arrived and went about contacting O2 for code. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. QuickStart, set up and connections. . Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. Keep a good record of the tracking number, the delivery log and the Yodel chat log saying they have lost it. Use our app to: - Send a parcel from any of our thousands of local stores. Horrific service from Virgin Media !!! on 21-09-2022 16:05. Compare TV, broadband and phone; Oomph bundlesMy Virgin Media makes managing your account easier with all your information in one place. Browse Virgin Media Virgin Media Community. I called virgin and they said to contact - 5105152 - 2Virgin Media . Switched On Families. Hi, Dave, I am having the same problem…my new equipment was supposed to be delivered on Monday by Yodel…. Asked webchat today, and was advised I would be giv. The overall user rating for this number is Negative . What have Yodel advised in regards to the delivery? Have they raised an investigation? RP. I have seen a few posts about this scam and am aware someone ‘from Virgin’ might come to collect the phone. however, today I received an email with a document stating I have accepted an offer of £223 for my old phone and I still owe £440 after I did the early bird upgrade, I've never received. Pretty standard, right? Well, the freeholders didn't like this and one day cut all the cables with zero notice. Courier firm, Yodel, is experiencing delivery delays following a cyber 'incident' on its network. Expecting delivery of router today but Virgin Media have not given me a tracking number. Re: Yodel (oh god, no) email when. It's obvious this is not an isolated incident because so many of us are yet to receive the Xbox. Drop off your item at a local Yodel store at a time that's easy for you, whether that's on your way to or from work, or on. We would like to show you a description here but the site won’t allow us. Just received my second hub 4 this morning installed taken the old one back to post to yodel been of for a few hours then starts doing the - 5251572. I upgraded from 200 to 1GIG and expected a sb4 to arrive on the agreed date. Hi @Sneakyben, Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you've not received an email from Yodel about your delivery. 05am but then had another 3 updates like it was making its way to me then on Friday the day it was. SpeedWe would like to show you a description here but the site won’t allow us. 44pm, yodel webchat confirmed the drivers sat nav states he was at my location at 3. From £ 38 a month 18 month contract Check it out. You are advised to contact your seller and they can help you with the correct parcel details and get back to us. I contact virgin and they reckon yodel are delivering it and it’s definitely not been returned. GXO has collaborated with Virgin Media since 1999. I recently started a contract for an iPhone 14 and airpods and signed the credit agreement, i checked yodels tracking and it told me that the order was returned to sender. We would like to show you a description here but the site won’t allow us. recently cancelled my virgin contract and was supplied with box to return via YODEL ,this was done on the 16/11/23 ,i have since received emails telling me they do not have the equipment and i will be charged if not sent back . May I ask if you've been able to return the equipment? For more information on this, please read here. We can understand the inconvenience caused to your day and want to best help. We will also take a photo of your parcel when we’ve left it in a safe. Sign in . Spoke to them on the chat portal multiple times where I was told it would be delivered on that day. Yodel say I have to speak to Virgin to get the package re sent. Virgin Media, Hyperoptic and other companies such as CityFibre are also rolling out broadband across Britain so it's worth shopping around to see if you can get a much-needed boost. See Deal. I ordered an iPhone SE3 Midnight 64GB and airpods, on 20th. I’ve been back and forth between customer services and sales ect to try and sort out my avalanche of a mess created by virgin media. Zavvi. £8p/m extra or included with Gig1 or Volt. In this conversation. Download the Yodel app and you'll receive a two-hour delivery window on the morning of your delivery for every parcel delivered to a door. Parcels returned to the retailer within 72 hours. Not in? No worries: Yodel will leave a card explaining how to reschedule. and delivery tracking information. Thanks. I've since spoken to virgin customer service who informed me that I should have had rec. . My parcel of the broadband and TV box was with yodel and before they even attempted to deliver they have sent it back to sender has this - 5111436. We would like to show you a description here but the site won’t allow us. They appeared on the BBC Watchdog programme numorous time yet major companies like Virgin Media, Amazon, Boots, Sports Direct, O2 and Little Woods Insist on using them. Options. About GXO Logistics. Press Home and go to HelpWe would like to show you a description here but the site won’t allow us. Through the Yodel Track app you can arrange your Yodel Deliver to Store return and track its journey back to the retailer all in one place. 13-01-2023 14:29 - edited 13-01-2023 14:30. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. on 08-11-2022 12:42. I’ve chased Yodel and they have promised to deliver tomorrow . Hello, My QuickStart box is supposed to arrive tomorrow (5th September) and so far I have not received sms or email from Yodel regarding the delivery window. The tracking on the yodel site has left me so confused! On Thursday 16th it said returned to sender at 8. £45. ^TM”05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Hi thanks for your post here although we're sorry to hear of the concerns you've raised here. Download The Yodel App Today! Check out your parcel's two-hour delivery window and see a photo of where we have delivered it to Parcel options. SpeedWe would like to show you a description here but the site won’t allow us. Because it was shittly designed, the people in the flats had holes drilled through the front wall and the cables running down the outside of the building. If VM tries to charge you, you can always post back on. 09/11/23 11:22. Hi chereseferry 👋. Options. @Zach_R. Virgin Media’s producer registration numbers under the WEEE Regulations 2013 are: Virgin Media ltd WEE/KA0136ZT / Virgin Mobile Telecom ltd WEE/JJ0135ZT Packaging In recent years we’ve increased the volume of packaging returned through our supply chain infrastructure. I returned the virgin media packaging but they give me a bill in Managing Your Account - Cable Saturday; Balance on Virgin influencing my credit score since a renewal 2019. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. They've fallen apart, no available tracking, no available customer service and - 5047219 - 2Does anyone know how long it takes for a response from the “back office team” i was told I would receive a response in 5 days. Options. Just wondering how long it takes Yodel to deliver returned equipment to Virgin. If you didn't arrange your return through the app, you can find. Virgin sent a text saying Yodel would be in touch with a 2-hour delivery slot. I haven’t ordered a phone and have never had a contract with Virgin. Download The Yodel App Today! Check out your parcel's two-hour delivery window and see a photo of where we have delivered it to Parcel options. See Deal. We would like to show you a description here but the site won’t allow us. How to track a home delivery. Furthermore, VM agent asked the VM client (me) to be the middle man to help. I ordered a new iPhone 13 with iPad to be delivered by the 23/7/21. Str33t. Realtime overview of issues and outages with all kinds of services. A new secure password will be generated for you. Despatched from BOREHAMWOOD DEPOT. Stay safe online. Options. Processed at National Hub. I’ve called Virgin Media and they have launched an investigation with Yodel. Deal. Kits returned on 26th March, 2022 via Yodel as you intructed. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. Yodel say I have to speak to Virgin to get the package re sent. New comments cannot be posted and votes cannot be cast. Received message from Virgin your Hub 4 will be delivered on the 14th June 2022 you will be informed of a 2hr time slot. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. 00 guaranteed…Thanks for reaching out to us regarding your issue. I don't work for Virgin Media. Calls to this number cost the same as national rate and will be included within national rate inclusive packages. The UK’s most popular channels, Catch Up services and built-in apps, in one place. Seems a shame to throw in the bin plus don't want a bill from Virgin. Hopefully they can reconnect the older hub for now. Closed Virgin Media& previously Virgin Email Account still online in Security matters 02-10-2023; Is it a scam. Reece_MH. Watch this video to learn how to print a shipping label from your Yodel Collect+ account on your desktop computer (PC & Mac. Thanks for the nice chat regarding the loss of the hub, glad we have resolved the issue of its loss. That evening the Yodel tracker says delivery was attempted but they “couldn’t gain access to the property”. If you didn't arrange your return through the app, you can find. Thanks for your post and questions around 21CV. Entertain me; Broadband Deals. 3 weeks ago. Available with M50 broadband or faster. Joining in. Sports Direct. Global Media Limited Customer Service email address : A. 3 weeks ago. m that Friday, it would most likely arrive the following day (Saturday) if not, then within 3-5 working days, which is perfectly fine. My Virgin Media App. I am afraid that due to the sensitive nature of your query we would advise that you contact our team in relation to the mobile issue 📞 0345 600 0789. Yodel returned to sender. Can I ask on this topic, was the handset sent for delivery at any - 5160409Published: 22 Jun 2022 16:15. Poor service Yodel, no delivery. . I called within 14 days to cancel the contract so no problem there, ive been reasured the contra. recently cancelled my virgin contract and was supplied with box to return via YODEL ,this was done on the 16/11/23 ,i have since received emails telling me they do not have the equipment and i will be charged if not sent back . But this was before we were due to move in - so when Yodel gave m. We would like to show you a description here but the site won’t allow us. QuickStart, set up and connections. - Create and view a Collect+ account. If you have a tech booked they would have the equipment. Entertain me; Broadband Deals. . Spoke to them on the chat portal multiple times where I was told it would be delivered on that day. If you're waiting to receive a parcel or have sent your returns via Yodel, you might experience delays with. Yodel strikes again. @virginmedia. Virgin Media;. Selected Live Chat and Yodel confirmed successful delivery; filed receipt and Live Chat text. Return parcels to Virgin Media. Some of you may already be aware of this company. I delayed delivery by Yodel for a week, but they are still intent on giving me another. Expecting delivery of router today but Virgin Media have not. Now get a letter from Virgin saying I have my TV and phone back hoch I cancelled and the bill is £116 a month!!. Processed at National Hub. Switched On Families. On our wavelength. Manage Your Account. Verified account Protected Tweets @; Suggested usersWhy Virgin Media still use Yodel as a delivery partner I don't know. Hi, So this finally got resolved and it looks like the driver stole the parcel and I finally got my new phone. Tesco Direct. 15 Comments. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. Forum Team In response to. 44pm and the parcel was taken in by someone with my last name, this is a complete lie and I can. i. Virgin Media. Just the same response. Forum Team. Moved house, and my new self install broadband equipment supposed to be delivered today. - Keep all your orders in one place. Being returned to Virgin Media. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. So I contacted Yodel, and they've said it was delivered at ~14:00 (not 9:30 as Yodel website says). About GXO Logistics. In fact, I should receive my equipment last Friday, while it was disappeared and none any useful information could be obtained from either Yodel's website or their customer services' call. I don’t know what to do, each party is putting the blame on the other and I’m the paying. I have tracked the parcel but it now requires the post code of the place its being delivered to . " Not sure if genuine. Internet and TV services were turned off last Friday (4/11/22) as the previous tenant had left. Security matters. Yodel’s Customer Service number is 0344 755 0117. 44pm, yodel webchat confirmed the drivers sat nav states he was at my location at 3. on 25-04-2023 17:04. After waiting in all day yesterday, Yodel tell me that my quick start package has been delivered. in Security matters 14-09-2023; possible Scam phone call in Security matters 23-08-2023; There is an unknown telephone contact on my Virgin Media account and I can't update it in Security matters 11-08-2023Hi, I changed my delivery address for the self install package but it has not been delivered to the new address. Returned to Virgin Media. I call virgin and they have no idea about it being returned. Received into MITCHAM DEPOT. . The latest Tweets from Bill ELIOT (@Bill_Eliot): "I love @viewbug #photocontest would like to show you a description here but the site won’t allow us. on 16-09-2022 08:23. My Virgin Media app Manage your broadband, TV, home phone and mobile accounts in one placeNews of Virgin Media O2's discussions with Sky, first reported by the Sunday Telegraph, sent shares in BT down by as much as 8% on Monday to a six-month low. 4K compatible TV/device required to watch Ultra HD. It's your sole responsibility to track and update your system. So I'm a new customer and my router was due to arrive on Wednesday and I arranged to collect it from a Yodel depot, but when I went there - 5325119. Quote & Book. @Zach_R. If you have a Green Yodel calling card: Please text or call the driver on their mobile number, which will. Hi I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. Very. I've received no communication from virgin addressing this, in fact both of the. . Received message from Virgin your Hub 4 will be delivered on the 14th June 2022 you will be informed of a 2hr time slot. the delivery itself is completely legit and all in my name. I ordered my new device on the 16/04/2022 I accepted the credit agreement and received the email stating my order would be delivered on the 19/04/2022 I then clicked on the link for delivery and it states that my order has been returned to sender. Verified account Protected Tweets @; Suggested usersWe would like to show you a description here but the site won’t allow us. KF”In this conversation. . A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. It's obvious this is not an isolated incident because so many of us are yet to receive the Xbox. We would like to show you a description here but the site won’t allow us. virgin dragging their feet 3 weeks since order, struggling with - 4931565We would like to show you a description here but the site won’t allow us. This sometimes will give you an estimated time too. BlueLou. We would like to show you a description here but the site won’t allow us. . Tuesday afternoon Virgin sent a text saying delivery has been delayed by a day. If you have received an Orange calling card: Enter the 8 digit card reference number from the card, along with your postcode on our tracking page. . The items were not ordered or paid for by me. Please choose the Yodel Store of your choice and let us do the rest. on 28-03-2023 09:35. My virgin Iphone 14 was due to be delivered today 27/03 so I check yodel tracking and it says “returned to sender” upon sender’s request. If your returns label just shows the Collect+ logo, please select Yodel. Xpect Returns is fully tracked, with both retailers and customers able to track the parcel's full journey.